Effective Date: June 16, 2026

This Privacy Policy describes how Pacific Ergonomics, Inc. (“Pacific Ergonomics,” “we,” “our,” or “us”) collects, uses, and protects information obtained through our website and related services.

By using our website or submitting information through any contact form, quote request form, ergonomic assessment request, newsletter signup, email communication, or other online submission, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us, including:

• Name
• Company name
• Job title
• Email address
• Phone number
• Mailing address
• Project information and requirements
• Ergonomic assessment information voluntarily provided by you
• Any other information submitted through contact forms, quote requests, surveys, emails, or other communications

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Referring websites
• Pages visited and time spent on our website

HOW WE USE INFORMATION

We may use information we collect to:

• Respond to inquiries and requests
• Provide quotations, products, and services
• Schedule ergonomic assessments and consultations
• Process transactions
• Improve our website and customer experience
• Communicate regarding projects, orders, and support requests
• Send marketing communications and newsletters where permitted by law
• Analyze website performance and visitor activity
• Protect against fraud, unauthorized activity, and security threats
• Comply with legal obligations

COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may be used to:

• Remember user preferences
• Analyze website traffic
• Improve website performance
• Measure marketing effectiveness

Most web browsers allow you to control or disable cookies through browser settings. Certain website functions may not operate properly if cookies are disabled.

We may use third-party analytics services, including Google Analytics and similar tools, to understand how visitors use our website and to improve our services.

GOOGLE ANALYTICS AND GOOGLE ADVERTISING

Pacific Ergonomics uses Google Analytics and Google Ads to better understand website usage, improve user experience, measure advertising effectiveness, and provide relevant information regarding our products and services.

Google Analytics may collect information such as:

• Pages visited
• Time spent on the website
• Device and browser information
• General geographic location
• Referring websites and traffic sources

Google Ads may use cookies and similar technologies to help measure advertising performance, understand user interactions, and provide advertising to users who have previously visited our website.

Information collected through Google Analytics and Google Ads may be transmitted to and stored by Google in accordance with Google’s privacy practices.

Users may learn more about Google’s privacy practices by visiting Google’s Privacy Policy and may opt out of certain Google Analytics tracking through tools provided by Google.

We do not use information collected through Google Analytics or Google Ads to personally identify individual visitors unless such information is voluntarily provided by the visitor through a website form or other direct communication.

SHARING OF INFORMATION

We do not sell personal information.

We may share information with trusted third-party service providers that assist us in operating our business, including:

• Website hosting providers
• Information technology providers
• Customer relationship management (CRM) platforms
• Marketing and email communication providers
• Analytics providers
• Payment processing providers
• Shipping and logistics providers

These providers are authorized to use information only as necessary to perform services on our behalf.

We may also disclose information:

• When required by law
• To respond to legal requests, subpoenas, or court orders
• To protect our rights, property, customers, employees, or safety
• In connection with a business transfer, merger, acquisition, or sale of assets

DATA SECURITY

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

DATA RETENTION

We retain personal information only as long as reasonably necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Information may be securely deleted when no longer needed for these purposes.

EMAIL COMMUNICATIONS

If you provide your email address, we may send information regarding products, services, promotions, industry updates, company news, and follow-up communications regarding inquiries submitted through our website.

You may unsubscribe from marketing communications at any time by:

• Clicking the unsubscribe link contained in marketing emails; or
• Contacting us directly using the information below.

We will comply with applicable email marketing laws, including the CAN-SPAM Act.

CALIFORNIA PRIVACY RIGHTS

California residents may have certain rights regarding personal information under applicable California privacy laws.

Subject to applicable law, California residents may request:

• Access to personal information we maintain about them
• Correction of inaccurate personal information
• Deletion of personal information, subject to legal exceptions
• Information regarding categories of personal information collected and disclosed

To submit a privacy-related request, please contact us using the information provided below.

Pacific Ergonomics does not sell personal information.

CHILDREN’S PRIVACY

Our website and services are intended for business and professional audiences. We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child under 13 has been collected without parental consent, we will take reasonable steps to delete such information.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those websites.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised Effective Date. Continued use of the website following any changes constitutes acceptance of the updated Privacy Policy.

CONTACT US

Pacific Ergonomics, Inc.

Website: www.pacificergo.com

Phone: (619) 546-0872

Email: [email protected]